At Arsh Foundation we are committed to keeping your personal data secure and confidential.
We do not share personal data with another organisation for their own marketing purposes and we do not sell personal data.
We have written this privacy statement to inform you about why we collect and use your personal data, in what circumstances we may share your personal data with another organisation, and your individual rights with regard your personal data.
We are committed to being fully open and honest to you about why we collect and use your personal data. This is the right thing to do and it will also help you understand and exercise your rights over your personal data..
This privacy notice is categorised into the following sections for ease of reference.
- Your rights over your personal data
- Use of cookies
- How long we keep personal data
- Changes to the privacy statement
- How to make a complaint
If you have any questions about this privacy statement or information we hold about you, please contact our Data Protection officer:
Telephone: +44 203-4323-786 |Email: info@arshfoundation.org
Post: 2 Kentford Way, Northolt, UB5 5NG
Right to withdraw consent: If we ask for your consent to use your personal data, you always have the right to withdraw your consent at any time.
You can expect that any direct marketing that you receive from us will include clear and easy instructions on how to withdraw your consent. Please note that if you withdraw your consent for receiving email or SMS text from us, this will not prevent advertisements being shown to you on websites and social media based on cookie data (See ‘Use of cookies’ section).
If you want to stop the processing of your personal data for any marketing purpose (including post), please contact our supporter relations team:
Right of access (also known as subject access): You have the right to ask what personal data we hold about you and to request a copy of that information.
Right to object and / or restrict processing: You have the right to know why your personal data is being collected and used and to request that this is restricted or stopped.
Right of data portability: You have the right to request that a copy of your personal data that we hold is transferred directly to another organisation.
Right of erasure: (also known as right to be forgotten): You have the right to request that your personal data that we hold is erased.
Right of rectification: If you believe your personal data that we hold is inaccurate, you have the right to request that it is corrected or updated.
If you want to exercise any of these rights or want to find out more information please contact our Data Protection Lead. You have the right to expect a confidential and professional service and to receive a full response.
Like most websites, we use cookies. Cookies are small text files that are stored on your device when you visit certain websites.
We use cookies to provide you with a smooth and efficient experience while using our online services. For example, we use cookies to enable the donation process, to statistically analyse site usage, and to customise our site’s content, layout, and services.
You have the ability to accept or decline cookies, for example, you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, this may impair your ability to use some of the features on our websites.
There are several types of cookie that me may use on our websites and subdomains:
Session Cookies: We use these cookies to keep track of your online donations in the shopping cart. We do not store credit card details in the cookies we create. You need to have cookies enabled to make donations to us using our website.
Google Analytics: We may use this common cookie to collect anonymous information about how you use our website. This helps us improve your experience, for example, by helping us identify and resolve errors, and to determine relevant information to show you when you’re browsing.
We may use this common cookie to collect anonymous information about how you use our website. This helps us improve your experience, for example, by helping us identify and resolve errors, and to determine relevant information to show you when you’re browsing.
Advertising or Targeting. We may collect cookies about how you use our website and social media sites to show you relevant advertisements and targeted content elsewhere on the internet such as on Facebook. Each third-party website may use their own cookies.
We keep personal data in line with our data retention policy. The length of time we keep each category of personal data will depend on the reason it was collected and our statutory and contractual requirements, for example, we are required to keep a record of donations subject to gift aid for at least seven years to comply with HMRC rules.
We keep our privacy statement under regular review and we will place any updates on this web page. If material changes are made we will place a prominent notice on our website.
This privacy statement was last updated February 2021.
If you are unhappy about how we have processed your personal data or have a privacy concern, we want to know about it. To make a complaint or raise a concern please contact our Data Protection Officer.